PINPOINT ADVERTISING
LIMITED
(Trading as THOROUGHBRED ADVERTISING)
This Returns Policy
applies only where Thoroughbred Advertising is the
seller of relevant goods.
It does not apply where the seller/supplier is a third
party. In such circumstances the rights of a buyer
will be determined by the terms of the contract with
the seller and/or will be such as arise by operation
of law.
Our 21 day returns
guarantee
We offer a 21 day returns guarantee. This
means that if, for any reason, you are unhappy with
a purchase from Thoroughbred Advertising, you can
return it to us in its original condition within 21
days of the date you received the item, unopened (with
any seals and shrink wrap intact) and we will issue
a full refund for the purchase price you paid for
the item. We can only accept the return of opened
items if they are faulty.
We re-emphasise that if you are the buyer of goods
through the website but where Thoroughbred Advertising
is not the seller, this policy does NOT apply and
there may be no equivalent returns policy.
Refunds Policy
Our refunds policy does not affect your statutory
rights.
When you send your items back to us, we will process
the returned item then notify you via email of your
refund. You can expect a refund in the same form of
payment originally used for purchase within three
weeks of our receiving your return.
Your Statutory
Rights
By law, customers in the European Union have
a right to withdraw from the purchase of an item within
seven working days of the day after the date when
the items was delivered. This applies to all products
in except for digital items where the item has been
downloaded by the buyer. To cancel your purchase within
the seven working day period, please contact:
Thoroughbred Advertising
98/102 Station Road East
Oxted
Surrey
RH8 0QA
England
Telephone + 44 (0) 1883 714800
Facsimile: + 44 (0) 1883 714001
